Returns & Exchanges


Please choose carefully as refunds are not provided for change of mind. We are however happy to exchange within 14 days of purchase on presentation of a receipt. Your jewellery must be unworn and in its original condition including all tags and packaging. Unfortunately, due to hygiene reasons, exchanges or refunds cannot be made on earrings.

Contact us hello@heirjewellery.com.au so we are aware of your enquiry and we can provide further detailed instruction.